At Art Hotel Split, we respect your privacy and are committed to protecting the personal data you share with us. This policy explains what information we collect, how we use it, and the rights you have under the General Data Protection Regulation (GDPR).
We collect information you provide directly — such as your name, email address, phone number, and reservation details — when you book a room, contact us, or subscribe to our updates. We also collect limited technical data automatically, such as your IP address and browsing activity, to operate and improve our website.
Your data is used to process reservations, respond to enquiries, provide our services, comply with legal obligations, and — only with your consent — to send you offers and updates. We never sell your personal data to third parties.
We share data only with trusted service providers necessary to deliver our services, such as our booking system (Phobs) and payment processors. These partners are bound by strict confidentiality and data-protection obligations.
Under the GDPR, you have the right to access, correct, or delete your personal data, restrict or object to its processing, and request data portability. To exercise these rights, please contact us using the details below.
We retain personal data only as long as necessary for the purposes described here or as required by law. Reservation records are kept in line with legal and accounting requirements.
These Terms & Conditions govern your use of the Art Hotel Split website and the booking of accommodation and services. By using our website or making a reservation, you agree to these terms.
A reservation is confirmed once you receive written confirmation from us. Rates are quoted in euros and include applicable taxes unless stated otherwise. We reserve the right to correct any obvious pricing errors.
Payment terms depend on the rate selected at the time of booking. Some rates require prepayment, while others are payable on arrival. Details are shown clearly during the booking process.
Cancellation conditions vary by rate and are displayed at the time of booking. Non-refundable rates cannot be cancelled or amended. Please review the conditions of your chosen rate before confirming.
Check-in is from 14:00 and check-out is until 11:00. Early check-in and late check-out may be arranged on request, subject to availability and possible additional charges.
The hotel is not liable for loss or damage to personal belongings except where required by law. Guests are responsible for any damage caused to hotel property during their stay.
At Art Hotel Split, we use cookies to ensure our website functions properly, improve your browsing experience, analyse website traffic, and deliver relevant content and advertising.
Cookies are small text files stored on your device when you visit our website. Some are essential for the website to operate, while others are used only with your consent.
These cookies are necessary for the website to function correctly. They enable core features such as secure browsing, the contact form, and access to our online booking system.
We use Google Analytics 4 (GA4) to collect anonymous information about how visitors use our website, helping us improve our content and services.
With your consent, we use Meta Pixel and Google Ads cookies to measure campaign effectiveness and display advertisements relevant to your interests.
Our website integrates Google Maps to display our location and uses the Phobs online booking system. These third-party services may set their own cookies.
When you first visit, you can accept or reject non-essential cookies. You can change or withdraw consent at any time through your browser settings. All data is processed in accordance with the GDPR.